Each experience is subject to a booking fee, taken at the time of booking for administration purposes. This will be between £1 and £25 according to date and availability (with the exception of online booking fees).

All our experiences are for over 18s. Strictly no under 18s.

You are required to bring your passport or driving license with you as identification (regardless of your age).

If you arrive more than 20 minutes after your ‘arrival time’ (see booking confirmation for details), your appointment can no longer be guaranteed. In such cases, we reserve the right to offer either a shortened make-up session or to cancel the appointment altogether. A no show charge would apply in the event of cancellation.

If for any reason you fail to attend your appointment, a no show charge of £125 per appointment will apply. This charge will be applied to the card used for the original booking fee.*

No show charges are applicable if you do not attend your appointment at your allocated appointment time, or you do not complete the full ‘experience’ (including makeup/photography and viewing sessions) on the day of your appointment. These charges are taken in order to contribute towards the cost of the professional staff reserved for your appointment.

You will receive confirmation of your appointment by e-mail. An Experience Pack will also be sent in the post - this will act as the booking confirmation in the event that you have no e-mail address.

If you need to change your appointment, please call the Experience Management Team immediately on 0845 863 8342 or email bookingcontrol@doubletake-uk.com.

Appointments can be changed free of charge within 7 days of receiving confirmation of your initial booking.

After 7 days of receiving confirmation of your initial booking, changes are subject to a £10 per appointment administration fee* unless section C.a)(iii) is applicable.

If your appointment is wihtin the next 7 days, changes are subject to a £125 per appointment administration fee* unless section C.a)(iii) is applicable.

If you need to cancel your appointment, please call the Experience Management Team immediately on 0845 863 8342 or email bookingcontrol@doubletake-uk.com.

The booking fee paid at the time of booking is non-refundable in the event of cancellation.

Appointments can be cancelled without any further charge within 7 days of receiving confirmation of your initial booking.

After 7 days of receiving confirmation of your initial booking, cancellations are subject to an administration fee* of £50 per appointment (unless section C.b)(iii) is applicable).

All appointments must be registered. Registration forms are sent out with e-mail confirmation and are also included in the Experience Packs. A registration form must be completed and returned prior to the appointment date. DTS reserves the right to amend, vary or cancel unregistered appointments. Unregistered appointments are still subject to these full Terms and conditions.

*Any administration fees paid (except the original booking fee) can be used towards the purchase of any prints or images at your viewing session on the day of your appointment  i.e. if you re-book an unattended appointment, you can use your no show fees towards prints or images at your viewing session.

A Double Money Voucher (DMV) purchased prior to your appointment entitles you to a discount off your photographic order of twice the value of your DMV.

DMVs can be used towards the purchase of any “Elite Range” photographic package or any individual items from the Doubletake Studios (DTS) Standard price list.

DMVs cannot be used towards any other special offers run by DTS from time to time.

Within 7 days of the date of purchase and on receipt of a written request, DTS will refund the full price paid for a DMV.

Experience vouchers may be used to book an experience at any time within 6 months of the date of purchase, but the booking itself must be done within 3 months of purchase. .

Within 7 days of receiving confirmation and on receipt of a written request, DTS will refund the full price paid for an experience voucher. The cancelled voucher must be returned to 19 Bakers Row, London, EC1R 3DG.

Promotional experiences (defined as any experience that is either complimentary or purchased at a discounted rate to the RRP published online) are valid for new clients only. Unless explicity stated otherwise, clients that have had an appointment in the previous 18 months are considered “existing” and are therefore not entitled to promotional experiences.

Experience Vouchers cannot be redeemed for cash in part or whole.

Experience Vouchers cannot be replaced if lost or stolen.

There is no obligation to purchase images, prints or products from your photoshoot experience.

- Either Place an order for at least one print or image from your photoshoot
- Or sign a declaration agreeing that you understand that the images from your photoshoot will be deleted from the DTS server and that you will have no further opportunity to purchase them.
- If you do not complete the viewing session, a no show charge will apply as per B.(ii) above.

1. A refund of any ‘express delivery’ charges paid
2. Order an additional 8” x 6” print free of charge

DTS operates a professional service and therefore reserves the right to deny or reduce sessions if staff feel that a client's behaviour, presentation or hygiene may compromise the experience for other clients.

Your data may be used by DTS to advise you of products, services and special promotions and passed to its group, affiliated companies, agents, sub-contractors for research and analysis purposes. DTS may contact you by post, telephone, SMS text or email.

DTS reserves the right to amend, vary or cancel these terms and conditions at any time.

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.

If any of these Terms and conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

No delay or waiver in enforcing DTS' rights under these Terms and conditions shall prevent DTS taking actions later.

A person who is not a party to these Terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

DTS’ full legal name is Double Take Portraits Limited (company number 326 3188, whose registered address is at 31a Clerkenwell Close, London EC1R 0AT).  Please address all queries, complaints or suggestions to that address marked for the attention of “The Company Secretary”.