By booking an appointment you are subject to the full terms & conditions

If you need to change your appointment, please call the Experience Management Team immediately on 0845 863 8342 or email bookingcontrol@doubletake-uk.com

An appointment can be only be cancelled by contacting the Experience Management Team on 0845 863 8342

Appointments can be cancelled or changed within 7 days of making the booking free of charge. After 7 days of making the booking, changes are subject to administration fees – please see full terms & conditions for further details

If for any reason you fail to attend your appointment, a no-show charge of £125 will apply to each appointment. This charge does not include any deposit already made and it will be applied to the card used for the original deposit

No-show charges are applicable if you do not attend your appointment at your allocated appointment time, or you do not complete the full ‘experience’ (including makeup/photography and viewing sessions) on the day of your appointment. These charges are taken in order to contribute towards the cost of the professional staff reserved for your appointment

A Double Money Voucher purchased prior to your appointment entitles you to a discount off your photographic order of twice the value of your Double Money voucher

All appointments must be registered – registration forms are included in Experience Packs and also sent with email confirmation. They must be completed and returned prior to the appointment date. DTS reserves the right to amend, vary or cancel unregistered appointments