- What is Doubletake Studios?
- What can I expect?
- How long do the experiences last?
- What should I wear?
- Do I have to be a model to have a photoshoot?
- I would like to do some lingerie shots – will my shoot be private?
- Can I request a female photographer
- What will it cost me?

- Why do you take a booking fee and a no-show charge?
- How much is the booking fee and no-show charge?
- What if I need to change the appointment?
- Is it safe to give my credit card details over the phone/internet?

- I don’t live in the United Kingdom or Rep. of Ireland,can I still make a purchase?
- What payment methods can I use to make a purchase?
- How can I gain the right to copy my pictures?
- Do I have to buy the pictures today?
- Do you keep the pictures on file?
- Can I pay at a later date?
- Can my mum / boyfriend / aunty pay?
- Can I view my pictures on line?

Can I change my shot numbers?
Yes, provided the order has not been processed already.

Why are my pictures not airbrushed?
A client is only entitled to retouching if it is arranged with the viewer on the day of the appointment and stated on the order form. However, retouching can be added to your order at £12 per print or CD image.

How will my order be posted?
Orders less than 75g are sent Recorded Delivery – Signed For. Large orders over 750g and more than 25mm in thickness are sent by Courier Service, in this instance clients are contacted once the order is fully processed to arrange delivery. We charge a minimum of £7.00 handling fee on all orders placed.

How long before we receive our order?
Your order will arrive within six to eight weeks.

How do I contact the Customer Care Centre?

If you have any queries following your photoshoot with us,
please call our Customer Care team on 0845 863 8331, Monday to Friday 9-6pm and Saturday 10-4pm.